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Error 30216 - DPM 2010 has detected a discontinuity in the log chain

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Hi Guys,

We are running DPM 2010 on a Windows Server 2008 R2 Standard edtion. We are backing up our Exchange 2007 storage group through DPM 2010. However for these past few days, it's not backing up one of our storage group and we're getting this error below. 

Creation of recovery points for MSG1 on exchange2007.domain.com have failed.
The last recovery point creation failed for the following reason: (ID: 3114) DPM has detected a discontinuity in the log chain for MSG1 on exchange2007.domain.com since the last synchronization. (ID: 30216)
  
   3114
   a95cf972-a37d-4ef6-9630-e1eb47c234d2
   dpm2010.domain.com
   exchange2007.domain.com
   a95cf972-a37d-4ef6-9630-e1eb47c234d2
     
   Recovery point creation failures
   678994be-5e20-47a4-ab7c-95bcd5e7d817
   Creation of recovery points for MSG1 on exchange2007.domain.com have failed. The last recovery point creation failed for the following reason: (ID: 3114) DPM has detected a discontinuity in the log chain for MSG1 on exchange2007.domain.com since the last synchronization. (ID: 30216)
   30216
   1
   86600.0068916

  

Below are the steps we did to try to resolve issue:

1. Confirmed that Circular Logging is Disabled on the specified storage group.

2. In DPM Administrator Console, in the Protection task area, select the volume, click Create recovery point, and then, in the Actions pane, click Express full backup.

3. Run a consistency check (Currently the protected storage now shows that the "Replica is Inconsistent")

4. Stopped the protection for the specified storage group and deleted all the replica from the disk.

5. Add the specified storage group again to the protection group and run consistency check but it still appears as "Replica Inconsistent"

6. Restart Exchange Information Store and run consistency check again as what this link (http://www.buchatech.com/category/microsoft/data_protection_manager/) suggested but it didn't work.

 

All these steps that we did didn't solve the issue. The specified storage group still appear "Replica Inconsisten" on the protection tab of our DPM 2010 console. Your help will be much appreciated. Thanks in advance!

 


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