Hi,
I have a DPM 2007 server which is protecting Exchange cluster. There are a total of 15 storage groups. Recovery point is getting created for all storage groups except for one (SG07), which says "Can not perform creation of a recovery point because the replica is not idle. (ID : 141) Wait for the ongoing job to complete or cancel the job in the Monitoring task area."
However when I go to jobs tab, I do not see any ongoing job for that particular data storage group.
I checked the application logs on Exchange server, there was this VSS error:
Log Name: Application
Source: VSS
Date: 6/18/2012 8:32:29 AM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: exchange.corporateroot.net
Description:
Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {24b48334-ea3f-4d88-af89-711f4ac3f9fa}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8193</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-18T06:32:29.000Z" />
<EventRecordID>280389158</EventRecordID>
<Channel>Application</Channel>
<Computer>exchange.corporateroot.net</Computer>
<Security />
</System>
<EventData>
<Data>ConvertStringSidToSid</Data>
<Data>0x80070539</Data>
<Data>
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {24b48334-ea3f-4d88-af89-711f4ac3f9fa}</Data>
<Binary>2D20436F64653A20534543534543524330303030303838322D2043616C6C3A20534543534543524330303030303837352D205049443A202030303031353436382D205449443A202030303031353836302D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E5420415554484F524954595C53595354454D20202020202D205369643A2020532D312D352D3138</Binary>
</EventData>
</Event>
On the Exchange server, all writers are stable, except this one :
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id: {58fb8dc1-5d47-4733-9d04-6aad0d070e67}
State: [5] Waiting for completion
Last error: No error
Are these related by any chance? If yes, why is only SG07 not getting backed up while all other storage groups are? Please help.
Regards,
Pavit